Mail
Mail Ticket Order Form with payment to:
Frameline30
P.O. Box 2229
Danville, CA 94526-7229

Day of Show Tickets: Only available for purchase at the appropriate theater’s box office beginning 30 minutes prior to the first screening of the day. Discounts not available. Cash only.

Ticket Order Forms can be downloaded from www.frameline.org or faxed to you via an automated system by calling 925.866.9559.

Payment Options
Visa and MasterCard are accepted. Personal checks and money orders are also accepted on walk-up and mail orders only. Cash only on “Day of Show” tickets.

Ticket Delivery

Via Mail: Tickets and/or passes purchased online, by phone, fax or mail will be automatically mailed within three business days to the billing address listed on the Ticket Order Form, unless the Will Call option is selected.

NOTE: Orders received less than 10 days prior to the earliest screening will automatically be placed at Will Call.

Will Call: If you have tickets being held at Will Call, please pick them up at the Will Call station at the theater where your screening is being held ONLY on the day of that screening. Will Call is open beginning thirty minutes prior to the first screening of the day at each theater. If you miss the first screening for which you have Will Call tickets, your Will Call tickets will be held at the theater where your next screening is taking place (and so on). Only the person(s) listed on the ticket order will be allowed to pick up Will Call tickets (valid photo ID required). You may authorize another individual to pick up your Will Call tickets when you place your ticket order.

Sold Out?
Then RUSH it! Even if advance tickets are no longer available, Rush Tickets will be offered at each theater’s box office as soon as the number of unoccupied seats has been determined, typically a few minutes before showtime. The Rush Line may start anywhere from 15 minutes to two hours prior to the screening.

Passes
Simplify and get more from your Frameline30 experience as a member with a Gold Card or Castro Pass. With these passes you won’t have to wait in box-office lines or keep track of individual tickets. Daytime moviegoers will want to nab a Weekday Matinee pass, offered for the first time this year! MORE>

The Fine Print: All orders are final. No refunds, exchanges, substitutions or replacements. Frameline and the SFILGBTFF are not responsible for lost, stolen, forgotten or damaged tickets or passes, or any item misdirected by the Post Office. If a screening is cancelled, tickets must be returned to the Festival Ticket Outlet within 48 hours of the cancelled screening date. Processing fees are non-refundable.

The processing fee for online, fax, phone, or mail orders is $1.50 per ticket, up to a maximum fee of $5.00 per order. Passes represent multiple tickets and will be charged $5.00 per order. Returned checks are subject to a $25.00 fee.