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Download ticket order form for fax or mail
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ONLINE TICKETING AVAILABLE
PAYMENT OPTIONS
DISCOUNTS Frameline Members: When ordering, you must present your membership card or have your name and membership number available. Limited to two discount tickets per screening. Students/Disabled Persons/Seniors (62+): When ordering, you must present a valid photo ID (proof of discount eligibility). Send a photocopy of your ID with your Ticket Order Form when ordering by fax or mail. This discount not available through online ticketing. Limited to one discount ticket per screening. FESTIVAL PASSES Simplify and get more from your Frameline29 experience as a member with a Gold Card or Castro Pass. With these passes you won't have to wait in box-office lines or keep track of individual tickets! Gold Card: This pass is presented in appreciation of Frameline members at the Benefactor and Visionary levels. Entitles bearer priority admission (subject to house-manager discretion) to all Frameline29 screenings, as well as priority seating at the Castro Theatre. (Tickets to Opening and Closing Night Films and Galas are issued separately.) Present this pass with your membership card at the Gold Card Door for admission. Gold Card bearer may be accompanied at the Gold Card Door by ONE guest with a valid ticket or pass. Gold Cards are not sold separately. For more information about becoming a Benefactor of Visionary member, please contact our Development Department at 415.703.8650, email membership@frameline.org, or visit our ticket outlet located at Superstar Satellite, 474 Castro Street. Castro Pass: $165 each. Allows admission to all Festival screenings at the Castro Theatre, except Opening and Closing nights. Limited to two passes per buyer. Sold Out? Then RUSH it! Even if advance tickets are no longer available, Rush Tickets will be offered at each theater's box office as soon as the number of unoccupied seats has been determined, typically a few minutes before showtime. The Rush Line may start anywhere from 15 minutes to two hours prior to the screening. THE FINE PRINT All orders are final. No refunds, exchanges, substitutions, or replacements. Frameline and the SFILGFF are not responsible for lost, stolen, forgotten, or damaged tickets or passes, or any item misdirected by the Post Office. If a screening is cancelled, tickets may be returned to the Festival Ticket Outlet within 72 hours of the cancelled screening date. Processing fees are non-refundable. The processing fee for online, fax, phone, or mail orders is $1.50 per ticket, with a $5.00 maximum processing fee per order. Passes represent multiple tickets and will be charged a $5.00 fee. Returned checks are subject to a $25.00 fee. Rejected credit or debit cards are subject to a $5.00 fee per rejection. |
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