ONLINE TICKETING AVAILABLE
If you already know what you’d like, or would rather peruse the program notes from the online box office, initiate your online order here.
HOW TO BUY TICKETS
| Online: |
Daily, 24-hour by opening our online ticket office window |
| Phone: |
Monday - Saturday, 9:00 am to 5:00 pm at 925-866-9559 |
| Fax: |
Daily, 24-hour fax ticket order form to 925-866-9597 |
| Walk-up: |
Daily, noon to 7:00 pm at the Festival Ticket Outlet counter located inside Super Satellite, 474 Castro Street, between Market & 18th, in San Francisco
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| Mail: |
Mail ticket order form with payment to:
Frameline28, P.O. Box 2229, Danville CA 94526-7229 |
| Day of Show Tickets: |
Only available for purchase at the appropriate theaterŐs box office beginning a minimum of 30 minutes prior to the first screening of the day. Discounts not available. Cash only.
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PAYMENT OPTIONS
Visa, MasterCard and American Express cards are accepted. Personal checks and money orders are accepted on walk-up (ticket outlet) and mail orders only. Cash only on “Day of Show” tickets.
TICKET PRICES
| Regular screenings |
$9.00 ($8.00 discount) |
| Matinee (screenings up to and including 5:00pm) |
$7.00 ($6.00 discount) |
| Opening Night Film and Gala |
$90.00 ($75.00 discount) |
| Opening Night Gala Only |
$60.00 ($45.00 discount) |
| Centerpiece Film |
$15.00 ($10.00 discount) |
| Special Presentations |
$9.00 ($8.00 discount) |
| Closing Night Film Only |
$20.00 ($15.00 discount) |
| Closing Night Film and Party |
$60.00 ($50.00 discount) |
DISCOUNTS
Frameline Members: When ordering, you must present your membership card or have your name and membership number available. Limited to two discount tickets per screening.
Students/Disabled Persons/Seniors (62+): When ordering, you must present a valid photo ID (proof of discount eligibility). Send a photocopy of your ID with your Ticket Order Form when ordering by fax or mail. This discount not available through online ticketing. Limited to one discount ticket per screening.
FESTIVAL PASSES
Who needs to make decisions in advance when all you need is a Festival Pass? No box office lines to wait in and no individual tickets to sort through. Simplify and enjoy the festival at your own pace with a Gold Card, Castro Pass, or Herbst Pass.
Gold Card This pass can only be obtained in appreciation for a Benefactor ($600) or Visionary ($1200+) membership. Gold Card holders have preferred entrance into theaters and can use their pass for single admission to ALL festival screenings regardless of venue, except for Opening and Closing Night films when Benefactor and Visionary Membersare issued hard tickets to use rather than Gold Cards. For further information please contact our Development Department at 415.703.8650, email membership@frameline.org, or visit our ticket outlet located within Superstar Satellite on Castro Street.
Castro Pass $165 each. Allows admission to all Festival screenings at the Castro Theatre, except Opening and Closing nights. Limited to two passes per buyer.
Herbst Pass $75 each. Allows admission to all Festival screenings at the Herbst Theatre. Limited to two passes per buyer.
Sold Out?
Then RUSH it! Even if advance tickets are no longer available, Rush Tickets will be offered at each theater's box office as soon as the number of unoccupied seats has been determined, typically a few minutes before showtime. The Rush Line may start anywhere from 15 minutes to two hours prior to the screening.
THE FINE PRINT
All orders are final. No refunds, exchanges, substitutions, or replacements. Frameline and the SFILGFF are not responsible for lost, stolen, forgotten, or damaged tickets or passes, or any item misdirected by the Post Office. If a screening is cancelled, tickets may be returned to the Festival Ticket Outlet within 72 hours of the cancelled screening date. Processing fees are non-refundable. The processing fee for online, fax, phone, or mail orders is $1.50 per ticket, with a $5.00 maximum processing fee per order. Passes represent multiple tickets and will be charged a $5.00 fee. Returned checks are subject to a $25.00 fee. Rejected credit or debit cards are subject to a $5.00 fee per rejection.
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