ONLINE TICKETING AVAILABLE
If you already know what you’d like, or would rather peruse the program notes from the online box office, initiate your online order here.
HOW TO BUY TICKETS
| Online: |
Daily, 24-hour by opening our online ticket office window |
| Phone: |
Monday - Saturday, 10:00 am to 6:00 pm at 925-866-9559 |
| Fax: |
Daily, 24-hour fax ticket order form to 925-866-9597 |
| Walk-up: |
Monday - Friday, 2:00pm to 7:00 pm; Saturday and Sunday, Noon to 7:00 pm at the Festival Ticket Outlet located in the Castro Theatre, 429 Castro, in San Francisco. |
| Mail: |
Mail ticket order form with payment to:
SFILGFF, P.O. Box 2229, Danville CA 94526-7229 |
| Day of Show Tickets: |
Only available for purchase at the theatre venue box office beginning 30 minutes prior to the first screening of the day. Discounts not available,cash only. |
PAYMENT OPTIONS
Visa, MasterCard and American Express cards are accepted. Personal checks and money
orders are accepted on walk-up (ticket outlet) and mail orders only. Cash only on “Day of Show” tickets.
TICKET PRICES
| Regular screenings |
$9.00 ($8.00 discount) |
| Matinee (screenings up to and including 5pm) |
$6.00 ($5.00 discount) |
| Opening Night Film and Gala |
$100.00 ($75.00 discount) |
| Special Presentations |
$15.00 ($10.00 discount) |
| Closing Night Film Only |
$20.00 ($15.00 discount) |
| Closing Night Film and Party |
$60.00 ($50.00 discount) |
DISCOUNTS
Frameline Members: When ordering, you must present your membership card or have your name and membership number available. Limited to two discount tickets per screening.
Students/Disabled Persons/Seniors (62+): When ordering, you must present a valid photo ID (proof of discount eligibility). Send a photocopy of your ID with your Ticket Order Form when ordering by fax or mail. This discount not available through online ticketing. Limited to one discount ticket per screening.
FESTIVAL PASSES
Who needs to make decisions in advance when all you need is a Festival Pass? No box office lines to wait in and no individual tickets to sort through. Simplify and enjoy the festival at your own pace with a Gold Card, Castro Pass, or Herbst Pass.
Gold Card This pass can only be obtained in appreciation for a Benefactor ($600) or Visionary ($1200+) membership. Gold Card holders have preferred entrance into theatre’s, and can use their pass for single admission to ALL festival screenings regardless of venue. For Opening and Closing Night Films, Benefactor and Visionary Members are issued hard tickets to use rather than Gold Cards. Please contact our Membership Dept. at 415-703-8650 ext. 318 for further information.
Castro Pass $200.00 each. Allows admission to all festival screenings at the Castro Theatre, except Opening and Closing nights. Limited to two passes per buyer.
Herbst Pass $100.00 each. Allows admission to all festival screenings at the Herbst Theatre. Limited to two passes per buyer.
RUSH TICKETS
If no more advance tickets are available for a particular screening, rush tickets will be offered at each theatre venue’s box office approximately 10 minutes prior to the screening. More often then not, we are able to satisfy the entire Rush line so give it a try. The number of tickets available is dependent on the number of unoccupied seats. The Rush line may start forming anywhere from 15 minutes to two hours prior to the screening.
THE FINE PRINT
All orders are final. No refunds, exchanges, substitutions, or replacements. Frameline and the SFILGFF are not responsible for lost, stolen, forgotten, or damaged tickets or passes, or any item misdirected by the Post Office. If a screening is cancelled, tickets may be returned to the Festival Ticket Outlet within 72 hours of the cancelled screening date. Processing fees are non-refundable. The processing fee for online, fax, phone, or mail orders is $1.50 per ticket, with a $5.00 maximum processing fee per order. Passes represent multiple tickets and will be charged a $5.00 fee. Returned checks are subject to a $25.00 fee. Rejected credit or debit cards are subject to a $5.00 fee per rejection.
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